Shipping Policy

Thank you for shopping at Orvia.Store. As a dropshipping e-commerce platform, we partner with various third-party suppliers (e.g., Amazon, eBay, Walmart) to fulfill your orders. This shipping policy outlines our procedures and guidelines for shipping your products. Please read this policy carefully before placing an order.

1. Shipping Methods and Carriers:

   • Since we operate as a dropshipping platform, the shipping methods and carriers used to deliver your order will vary depending on the supplier and the destination.
   • We work with reputable suppliers who use reliable shipping carriers such as USPS, FedEx, UPS, and DHL.
   • The specific shipping method and carrier will be indicated during the checkout process.

2. Shipping Times:

   • Shipping times vary depending on the supplier, the destination, and the shipping method selected.
   • Estimated shipping times will be provided during the checkout process.
   • Please note that these are estimates only and are not guaranteed. Actual shipping times may vary due to factors such as weather conditions, customs delays, and carrier issues.
   • We are not responsible for delays caused by the shipping carrier or other factors beyond our control.

3. Shipping Costs:

   • Shipping costs vary depending on the supplier, the destination, the weight and dimensions of the product, and the shipping method selected.
   • Shipping costs will be calculated and displayed during the checkout process.
   • We may offer free shipping on certain products or orders that meet a minimum purchase threshold.
   • Any applicable taxes or duties will be added to the shipping cost.

4. Order Processing:

   • Once you place an order, we will forward it to the appropriate supplier for processing.
   • Order processing times vary depending on the supplier and the product.
   • Most orders are processed within 1-3 business days.
   • You will receive an email notification once your order has been shipped, along with tracking information.

5. Tracking Your Order:

   • You can track your order using the tracking information provided in the shipping confirmation email.
   • The tracking information will allow you to monitor the progress of your shipment and estimate its arrival date.
   • If you have any questions about your order or its tracking information, please contact our customer support team at support@orvia.store.

6. Shipping Restrictions:

   • Some products may be subject to shipping restrictions due to their size, weight, or content.
   • We are unable to ship certain products to certain destinations due to legal or regulatory restrictions.
   • If a product is subject to shipping restrictions, you will be notified during the checkout process.

7. Lost or Damaged Shipments:

   • If your order is lost or damaged during shipping, please contact our customer support team at support@orvia.store.
   • We will work with the supplier and the shipping carrier to investigate the issue and resolve it as quickly as possible.
   • Depending on the circumstances, we may offer a replacement or a refund.

8. Contact Us:

   • If you have any questions about our shipping policy, please contact us at support@orvia.store.